Terms of Service

PathPort (“we”, “us”, “our”) is a Singapore-based education platform that connects students to verified institutions across the destinations it supports. These Terms of Service (“Terms”) govern your access to and use of the PathPort website, application portal, and related services (collectively, the “Services”).

By registering an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

You must be at least 17 years of age to use the Services. By creating an account, you represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials.

PathPort provides:

• An application management portal for programmes at verified institutions in PathPort’s published destinations
• Document submission and review workflows
• Offer letter facilitation (typically within 24 hours of a complete application)
• Status tracking for study-permit and pre-approval applications
• Invoice generation and payment tracking for college tuition fees
• Arrival services information and coordination
• Optional arrival-declaration preparation guidance on request, where your destination requires one

Important — study-permit submission: Study-permit and pre-approval applications are submitted to the immigration authority of your destination by the enrolled college / institution, through that authority's official systems. PathPort does not submit applications to any immigration authority on behalf of students. PathPort's role is limited to application tracking, document organisation, status updates, and student support. Any arrival declaration your destination requires remains the student's responsibility unless PathPort has separately agreed in writing to assist on request.

PathPort acts as an intermediary between students and partner institutions. We do not guarantee admission, permit approval, or employment. All admissions decisions rest with the institutions, and all study-permit and visa decisions rest with the immigration authority of the destination concerned.

You agree to:

• Provide accurate and truthful information in all applications and documents
• Upload only genuine, unaltered documents (passport, transcripts, financial proofs, photographs)
• Pay invoices issued by colleges through the PathPort platform within stated deadlines
• Comply with Singapore laws and immigration regulations
• Notify PathPort promptly of any changes to your personal details, passport, or circumstances

Submitting false, forged, or misleading documents is a serious offence under Singapore law and will result in immediate termination of your application and account, and may be reported to the relevant authorities.

Tuition fees and other charges are set by the colleges and are invoiced through the PathPort platform. PathPort is not responsible for fee changes by colleges. All payments are subject to the college's refund and cancellation policy.

PathPort service fees, if applicable, will be disclosed clearly before any transaction. Payments made are non-refundable except as required by applicable Singapore law or as expressly agreed in writing.

All content on the PathPort platform, including text, graphics, logos, and software, is owned by or licensed to PathPort and is protected by Singapore copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with Singapore's Personal Data Protection Act 2012 (PDPA).

To the fullest extent permitted by Singapore law, PathPort shall not be liable for:

• Rejection of visa or study-permit applications by an immigration authority
• Rejection of admission applications by colleges
• Delays caused by third parties, government agencies, or force majeure events
• Indirect, incidental, or consequential losses

Our total liability to you in connection with the Services shall not exceed the amount you paid to PathPort (not college fees) in the three months preceding the claim.

PathPort may suspend or terminate your account at any time if you breach these Terms, provide fraudulent information, or if required by law. Upon termination, your access to the Services ceases immediately, but we may retain your data as required by law or for legitimate business purposes as described in our Privacy Policy.

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or in connection with these Terms shall first be referred to mediation at the Singapore Mediation Centre. If mediation fails, disputes shall be resolved by the courts of Singapore, and you irrevocably submit to their exclusive jurisdiction.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice in the platform. Continued use of the Services after the effective date of revised Terms constitutes your acceptance.

If you have questions about these Terms, please contact us at: pathportsg@gmail.com